FAQ

What do you mean your products are Vegan?

Vegan means that we do not use any animal ingredient to make our products. This includes beeswax, milk, honey, silk, and (shudder) animal fat that you’ll find in many commercial soaps. Instead, we use equally good alternatives like coconut milk, almond milk, candelilla wax and a plethora of oils. This makes our stuff cruelty-free and keeps us happy!

Are your products tested on animals?

Absolutely not! We love our furry friends and do not believe in testing beauty products on them. Also, we don’t think that bunnies can tell us if they like the moisturizing qualities or the soothing properties of our soaps. So we self-test all our products, pull in family and friends, and keep experimenting till we’re super pleased with the final formulation!

Soap-related Questions

Why should I switch over from my store-bought soap?

Most commercial soap is not really soap at all but a detergent bar that is more often than not harsh and drying. These soaps also contain a lot of chemicals like triclosan, sodium lauryl sulphate, sodium laureth sulphate, and other harmful synthetics. To see what we mean, go and ahead and inspect the ingredients of any mainstream soap you use! You’ll be surprised at the number of chemicals you’ll find. In contrast, BOH artisan soaps are made using cold-pressed oils, raw butters, essential oils, and herbs and clays in small, detailed batches, using the traditional cold-process technique. This superior method of making soap preserves the natural properties of herbs and oils. This ensures that your soap is truly chemical-free!

How is BoH soap different from other handmade soaps?

Again, most of the “handmade soaps” you find in stores aren’t really handmade at all. They produced using a premixed, commercially manufactured base in the form of soap flakes, noodles, or cubes. This is called the ‘melt-and-pour’ method in soap-making, as the base is melted, colours and fragrances are added for customization, and then the base is poured into a mould.

This makes a good-looking soap but at the cost of safety. This is because the soap-maker has absolutely no control over the chemicals used in the base! At BoH, we make soap from scratch without commercial bases, using instead various veg oils that are much more effective in nourishing and moisturizing your skin.

How long will my soap last?

Your soap should last for 20-30 washes if kept dry in between uses. You can make it last longer if you don’t hold it in the shower stream and if you keep it on a well-draining soap dish, not sitting in water. As far as shelf life goes, a bar will usually last about a year or two before the fragrance fades and the oils lose their nourishing properties. It’s still good soap; it just won’t smell as pretty. Some fragrances fade quicker than others, like citrus oils and lavender.

Why does my soap melt faster?

Glycerine makes our soaps softer than commercial soaps. It draws moisture out of the atmosphere to itself to leave your skin feeling incredibly smooth. This property of glycerine results in beads of water on the soap surface, a phenomenon called ‘sweating.’ Sweating is a sign of a good, moisturizing soap. Read on to learn how to make your soapy happyness last a long, long time!

How can I make my soap last longer?

Before use, keep your soap in a dry, cool, and well-ventilated spot out of direct sunlight. Don’t store your soap in your bathroom before opening, even if that’s where you’ll use it eventually. The humidity will melt the glycerine, which will then evaporate, and we don’t want that to happen.

Will it help lessen tanning / pigmentation?

Maybe! Our soaps have natural skin-lightening ingredients like carrot juice, cucumber juice, and rice flour. These help lighten your skin but cannot completely eliminate tanning / pigmentation. To speed up the process, you may wish to use a homemade ubtan—find recipes in our Happyness Handbook!

Can I wash my face with it?

Definitely! All our soaps are formulated to be gentle on facial skin. BoH products are gentle on delicate facial skin unlike commercial soaps that leave you with a dry, tight, and uncomfortable feeling. This happens because most of your store-bought soaps contain harsh synthetics, dyes, and fragrances. These chemicals stay on your skin even after your bath and create problems such as dry skin and allergies. If a BOH soap is not suitable for facial use, it will be specified on the product page.

What is Glycerin?

Glycerin is a humectant, which is a substance that draws moisture from the air. Glycerine holds this moisture onto your skin and is responsible for that incredibly soft feel on using a handmade soap.

What does Curing mean?

In soap-making, curing is the process where you let the cut soap sit out in the air for four to six weeks. During this time, there is a little of the lye and fat reaction, but mostly curing is important to let the soap dry. As the water evaporates, the soap becomes hard, and this adds a great deal to its longevity.

What’s Lye? Isn’t it bad for you?

In its raw form, yes. However, the final soap bar contains no lye as it gets completely consumed in the saponification process, which takes 48 hours to complete. As a matter of fact, it isn’t possible to make any soap (be it handmade or commercial) without lye, and if someone tells you otherwise, they are either misinformed or not admitting the truth

Why does my soap have beads of water droplets on it?

This phenomenon is known as “sweating” and is normal during humid weather. Glycerine present in our soaps is a humectant and draws moisture to itself which results in beads of water on the surface. Sweating is a sign of a good, moisturizing soap.

Can guys use this?

Definitely! It works equally well for all sexes.

Shampoo Bar FAQs:

How long will it last?

It should last for 20-30 washes if kept dry in between uses.

Will it remove dandruff and cure hair fall?

Causes for hair fall and dandruff are rooted in improper diet, hormonal imbalances and scalp problems. Shampoos can help to a certain extent but can never cure the problem. Many of our customers have shared feedback about how our shampoo bars have helped them treat scalp and hair issues, but it’s not a claim we can officially make.

Do I need to condition my hair afterwards?

Yes you can definitely condition your hair post shampooing with our shampoo bars, but stay clear of synthetic conditioners. Use natural conditioners like a green tea rinse, apple cider vinegar rinse, hibiscus leaf paste or coconut milk. You can also find some recipes in our Happyness Handbook. Our body butters also work as a leave-in conditioner.

Will it work if I oil my hair before shampooing?

Oiling before shampoo is a good practice. You may need to shampoo 2-3 times to remove the oil completely

How often can I use it?

Feel free to wash your hair as often as you wish to, even daily if required

Can I bathe with it?

Definitely! It works equally well for all sexes.

Why does it melt so quickly?

Glycerine makes our soaps softer than most commercial soaps, but with the right care our soaps can be made to last for a long time.

Why does my shampoo have beads of water droplets on it?

This phenomenon is known as “sweating” and is normal during humid weather. Glycerine present in our soaps is a humectant and draws moisture to itself which results in beads of water on the surface. Sweating is a sign of a good, moisturizing soap.

Can it be used on kids?

Suitable for teenagers, kids, babies but not infants

Can guys use this?

Definitely! It works equally well for all sexes.

Can this be used on dogs?

Yes! Our shampoo bars are a great alternative to chemical pet shampoos and don’t pose a risk even if the dog licks the lather (our dogs do that). We bathe our dogs with our shampoo bars – they love it and we love how soft their fur gets!

Which shampoo bar should I use?

Most people try out all three shampoo bars to find their favourite. Some even alternate between 2 shampoo bars to keep the scalp guessing. Here are a few basic guideline to help you select:
Dry brittle hair: coconut milk hair & body bar
For oily hair and dandruff: henna shampoo bar
Dry hair and dandruff: beer and aloe shampoo bar

Facial Cleanser FAQ

Just Like Heaven

Will it get rid of wrinkles and pigmentation?

Healthy, nourished and moisturized skin keeps wrinkles at bay longer. But once formed, they cannot be reversed using cosmetic products

How long will the product last with daily use?

A 100gm tub should last for about 100 washes.

How often should I use it?

You can use it as often as you wash your face.

Do I need to use a moisturizers after washing my face?

This product has been formulated to reduce the requirement for a moisturizer but some people may feel the need to use moisturize post washing. They can try our facial serums.

Can it be used on kids?

Suitable for teenagers but not kids or babies .

Can guys use this?

Definitely! It works equally well for all sexes.

What A Girl Wants

Will it heal my acne completely?

Acne is a result of many factors including diet and exercise. Over the skin products can help to a certain extent but can never get rid of acne unless the root cause is treated. Many of our customers have shared feedback about how it has helped them heal their skin, but it’s not a claim we can officially make.

How long will the product last with daily use?

A 100gm tub should last for about 100 washes.

How often should I use it?

You can use it as often as you wash your face.

Do I need to use a moisturizers after washing my face?

This product has been formulated to reduce the requirement for a moisturizer but some people may feel the need to use moisturize post washing. They can try our facial serums.

Can it be used on kids?

Suitable for teenagers but not kids or babies.

Can guys use this?

Definitely! It works equally well for all sexes.

Sugar Scrub FAQ

How long will it last?

A 200gm tub should last for 10-20 washes.

Do I need to use a soap if using the scrub?

No, our sugar scrubs contain in house soap to create a delectable lather.

Can I use it on my face?

Yes! Those with extremely dry skin can use this scrub for face as well.

How often can I use it?

Feel free to use it as often as you wish to, even daily if required.

Can it be used on kids?

Suitable for teenagers and kids, but not infants and babies. Please ensure that kids do not fall on slippery surfaces or allow water to enter the jar.

Can guys use this?

Definitely! It works equally well for all sexes.

Body Butter FAQ

Can this be used on the face?

Yes! Those with extremely dry skin can use this whipped butter for face as well.

Can this be used on the hair?

We love using it on our hair! Use it for a deep conditioning treatment before hair wash or as a leave-in conditioner after washing your hair. You can also use it to style your hair.

How often should I use it?

You can use it as often as you wish to, but using it before going to bed allows it to work its magic in the night.

How long will the product last with daily use?

A 140gm tub should last for 30-40 uses under ideal circumstances
1 use = full application on both arms and legs.

Can it be used on kids?

Suitable for teenagers, kids, babies but not infants.

Can guys use this?

Definitely! It works equally well for all sexes.

Can this be used on dogs?

Yes! Our dogs love getting a massage with the body butter before a bath.

Lucky Lips FAQs

Will it colour my lips?

No, our lip balms do not contain any colouring pigments.

Will it lighten my lips?

Some of our friends swear by Lucky Lips to help lighten their lips but it’s not a claim we can officially make.

Can it be used on kids?

Suitable for teenagers but not kids or babies.

Can guys use this?

Definitely! It works equally well for all sexes.

Deodorant Cream FAQs

How long will the fragrance last?

The fragrance of essential oils lasts for 3-4 hours but even afterwards the other active ingredients keep the unpleasant odour of sweat at bay.

Will it be sticky?

No, it doesn’t get stick if applied in the right quantity.

Will it stain clothes?

No, it doesn’t stain clothes if applied in the right quantity. After application, please wait for about 5 minutes to ensure that the product is completely absorbed.

Will it darken my armpits?

On the contrary, baking soda which is our active ingredient is used in many home remedies to lighten skin and underarms.

Can it be used on kids?

Suitable for teenagers but not kids or babies.

Can guys use this?

Definitely! It works equally well for all sexes. The cedarwood + bergamot is a unisex fragrance.

Facial Serum FAQ

Divine

Will it heal my acne completely?

Acne is a result of many factors including diet and exercise. Over the skin products can help to a certain extent but can never get rid of acne unless the root cause is treated. Many of our customers have shared feedback about how it has helped them heal their skin, but it’s not a claim we can officially make.

How long will the product last with daily use?

A 7gm tube should last for about 30 uses.

How often should I use it?

You can use it as often as you wish to, but using it before going to bed allows it to work its magic in the night.

Does this work as a sunscreen?

No, it doesn’t work a sunscreen.

Can it be used on kids?

Suitable for teenagers but not kids or babies.

Can guys use this?

Definitely! It works equally well for all sexes.

Eternal

Will it get rid of wrinkles, tan and pigmentation?

Healthy, nourished and moisturized skin keeps wrinkles at bay longer. But once formed, they cannot be reversed using cosmetic products. We use natural skin lightening ingredients in our serum like rosehip oil, which work to an extent to lighten skin but cannot get rid of tan / pigmentation completely. You may wish to use a homemade ubtan to help speed up the process. Find recipes in our Happyness Handbook.

How long will the product last with daily use?

A 7gm tube should last for about 30 uses.

How often should I use it?

You can use it as often as you wish to, but using it before going to bed allows it to work its magic in the night.

Does this work as a sunscreen?

No, it doesn’t work a sunscreen.

Can it be used on kids?

Suitable for teenagers but not kids or babies.

Can guys use this?

Definitely! It works equally well for all sexes.

Shampoo Bar

How long will it last?

It should last for 20-30 washes if kept dry between uses. You can use it daily if you need to!

Can I bathe with it?

Definitely! All our shampoo bars can be used as bathing bars.

Does it cure dandruff and hair fall?

Many of our customers have shared feedback about how our shampoo bars have helped them reduce dandruff and hair fall, but it’s not a claim we can officially make. What we can say with surety is that shampoos cannot completely “cure” dandruff and hair fall, as these are often caused by improper diet and hormonal imbalances.

Will it work on oiled hair?

Oiling before shampoo is a good practice. You may need to shampoo twice to remove the oil completely.

Should I condition my hair afterwards?

Yes, but stay clear of synthetic conditioners. Use natural conditioners like a green-tea rinse, apple-cider-vinegar rinse, hibiscus-leaf paste or coconut milk. Our body butters also work wonderfully as a leave-in conditioner.

Why does it melt so quickly?

Glycerine makes our soaps softer than commercial soaps. It draws moisture out of the atmosphere to itself to leave your skin feeling incredibly smooth. This property of glycerine results in beads of water on the soap surface, a phenomenon called ‘sweating.’ Sweating is a sign of a good, moisturizing soap. Read on to learn how to make your soapy happyness last longer!

How can I make my bar last longer?

Before use, keep your shampoo bar in a dry, cool, and well-ventilated spot out of direct sunlight. Don’t store it in your bathroom before opening, even if that’s where you’ll use it eventually. The humidity will melt the glycerine, which will then evaporate, and we don’t want that to happen!
Avoid holding your shampoo bar in the shower stream. Keep it on a well-draining soap dish, not sitting in water. Your bar will usually last about a year before the fragrance fades and the oils lose their nourishing properties.

Which shampoo bar should I use?

Most people try out all three shampoo bars to find their favourite. Some even alternate between two to keep the scalp guessing. First-time users may try:

  • Coconut milk hair & body bar for dry brittle hair
  • Henna shampoo bar for oily hair and dandruff
  • Beer and aloe shampoo bar for dry hair and dandruff
  • Can this be used on dogs?

    Yes! Our shampoo bars are a great alternative to chemical pet shampoos and don’t pose a risk even if the dog licks the lather (our dogs do that). We bathe our dogs with our shampoo bars – they love it and we love how soft their fur gets!

    Facial Cleanser

    How long will the product last with daily use?

    A 100gm tub should last for about 100 washes. You can use it as often as you wash your face.

    Do I need to use a moisturizer after?

    This product has been formulated to obviate the need for a moisturizer. If you feel the need to anyway then try our facial serums.

    JUST LIKE HEAVEN: Will it get rid of wrinkles and pigmentation?

    Healthy, nourished and moisturized skin keeps wrinkles at bay longer. But once formed, they cannot be reversed using cosmetic products. Our cleanser has natural skin-lightening ingredients like rosehip oil, which helps reduce but cannot completely eliminate pigmentation. You may wish to use a homemade ubtan to speed up the process. Find recipes in our Happyness Handbook.

    WHAT A GIRL WANTS: Will it cure my acne completely?

    Many of our customers have shared feedback about how our cleanser has helped them heal their skin, but it’s not a claim we can officially make. What we can say with surety is that skincare products cannot completely “cure” acne, as this is often caused by improper diet, insufficient exercise and hormonal imbalances.

    Facial Serum

    How long will the product last with daily use?

    A 7gm tube should last for about 30 applications. Use before going to bed… It best works its magic at night!

    Will it cure my acne completely?

    Many of our customers have shared feedback about how it has helped them heal their skin, but it’s not a claim we can officially make. What we can say with surety is that skincare products cannot completely “cure” acne, as this is often caused by improper diet, insufficient exercise and hormonal imbalances.

    Will it get rid of wrinkles, tan and pigmentation?

    Healthy, nourished and moisturized skin keeps wrinkles at bay longer. But once formed, they cannot be reversed using cosmetic products. We use natural skin-lightening ingredients like rosehip oil, which helps reduce but cannot completely eliminate pigmentation. You may wish to use a homemade ubtan to speed up the process. Find recipes in our Happyness Handbook.

    Does this work as a sunscreen?

    No, it doesn’t work a sunscreen.

    Body Butter

    How long will the product last with daily use?

    A 140gm tub should last for 30-40 full-body applications. Use before going to bed… It best works its magic at night!

    Does it have any other uses?

    Yes! It’s good for extremely dry skin facial skin. You can also use it as a deep-conditioning hair treatment before washing your hair, or as a leave-in conditioner after a hair wash. Men can use it to style their hair as well!

    Can this be used on dogs?

    Yes! Our dogs love getting a massage with the body butter before a bath.

    Deodorant Cream

    How long will the fragrance last?

    The fragrance of essential oils lasts for 3-4 hours, and the cream’s active ingredients keep the unpleasant odour of sweat at bay even after that.

    Will it be sticky and stain clothes?

    No, it doesn’t get sticky nor does it stain clothes if applied in the right quantity. After application, wait for about 5 minutes to ensure that it is completely absorbed.

    Will it lighten my armpits?

    Maybe! Baking soda (our active ingredient) is used in many home remedies to lighten skin.

    Sugar Scrub

    How long will it last?

    A 200gm tub should last for 10-20 washes. You can use it even daily if you need to!

    Do I need to use soap after?

    No, our sugar scrubs contain in-house soap for a delectable lather!

    Can I use it on my face?

    Yes! Those with extremely dry skin can use this scrub for face as well.

    Ordering & User Accounts

    How can I search for a certain product?

    Use the search box on the top-left of your screen. If you like, you can also search by ingredient!

    Do I need a user account in order to buy?

    Yes, you can create one even after adding your products to the cart. You’ll need an account to Track your order once it’s shipped. It also helps us give you your complete Order History.

    Forgot password/Update account details?

    If you’ve forgotten you password, you can use the Recover Password option on the Login page. To change your user details, you need to access the Update account option in the My Account section.

    Can I change my order after placing it?

    Yes, if it hasn’t yet been dispatched. Please specify your order ID on the Contact us form.

    I want my order to be shipped to a different address. What should I do?

    After adding and confirming the products in your cart, you’ll get an option to specify a different shipping address for your order. You can use this option when you’re gifting to friends and family!

    Do you accept bulk orders?

    Yes we do! In case you’re buying for an organisation, you’ll receive an invoice with the company information you fill in at signup or when you place your order.